Privacy Policy – US ESTA Service
Last updated: September 1, 2025
US ESTA Service ("we," "our," or "us") is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when using our ESTA application assistance services.
Information We Collect
Personal Information
- • Full name, date of birth, nationality, and passport details
- • Email address, phone number, and contact details
- • Travel details including arrival plans and destination address
- • Employment, education, and background information (if required)
- • Emergency contact information
- • Eligibility and security questionnaire responses
Payment Information
- • Billing details and transaction records
- • Payment confirmations (processed via secure third-party processors)
Technical & Usage Information
- • IP address, browser type, and device information
- • Website usage activity and interaction patterns
- • Cookies and similar tracking technologies
- • Access logs and timestamps
How We Use Your Information
Primary Uses
- • Process and manage your ESTA application
- • Submit required information to U.S. government authorities
- • Send application confirmations and updates
- • Provide customer support
- • Maintain payment and transaction records
Secondary Uses
- • Improve website performance and user experience
- • Send service notifications and important updates
- • Meet legal and regulatory requirements
- • Detect fraud and protect system security
- • Analyze usage trends (non-identifiable data)
Information Sharing and Disclosure
U.S. Government Authorities: We share ESTA application information with U.S. Customs and Border Protection (CBP) and other relevant agencies for travel authorization and border security processing.
Service Providers: We may share limited information with trusted partners such as payment processors, hosting providers, and communication platforms under strict confidentiality obligations.
Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our services, users, or legal rights.
Data Security
- • Secure encrypted data transmission
- • Access control and monitoring systems
- • Secure infrastructure and data storage
- • Routine security testing and monitoring
We retain personal data only as long as necessary for ESTA processing, legal compliance, and operational needs. Data may be securely deleted upon request where legally permitted.
International Data Transfers
ESTA application data is transferred to and processed in the United States by U.S. government authorities. We take reasonable measures to ensure data is handled securely and in compliance with applicable laws.
Your Privacy Rights
- • Request access to your personal data
- • Request correction of inaccurate information
- • Request deletion where legally permitted
- • Object to certain processing activities
- • Data portability (where applicable)
Cookies and Tracking Technologies
We use cookies and similar technologies to maintain website functionality, analyze performance, and enhance user experience.
- • Essential Cookies – Required for site operation
- • Analytics Cookies – Help us understand usage trends
- • Functional Cookies – Improve personalization
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact us:
Email: [email protected]
Phone: +1 702-329-4270
Address: Intershore Chambers #45, Road Town, Tortola, British Virgin Islands VG1110
Policy Updates
We may update this policy periodically. Updates will be posted on this page with a revised date. Continued use of our services indicates acceptance of updates.